Refund Policy
Returns, refunds and exchanges
Each of our products is custom printed to order. This means every order is produced especially for you once your purchase has been placed.
Because your item is made to order, we are unable to accept returns, offer refunds, or provide exchanges for change of mind, incorrect sizing, or ordering errors. We can only offer a replacement or refund if your item arrives faulty or damaged.
Before completing your purchase, please take a moment to check your chosen size, product details, shipping information, and any personalisation carefully. Once your order has entered production, we are unable to make any changes.
Faulty or Damaged Items
If your order arrives faulty or damaged, please use the contract form with your order number and a clear photo of the issue. We'll review the problem and work with you to resolve it as quickly as possible.
Order Cancellations
As all of our products are made to order, your order is automatically sent to our printing partner for production shortly after it is placed. For this reason, we are unfortunately unable to cancel orders once they have been received and processed.
If you have any questions about our Returns & Cancellations Policy, please contact us before placing your order. We're always happy to help.